PRIVACY POLICY

This privacy policy outlines how SKK Solicitors (“we”, “our”, “us”) uses and protects any personal information that you provide when you use our website and/or engage with our professional legal services. We are committed to ensuring that your privacy is protected. If we ask you to provide certain personal information, you can be assured that it will only be used in accordance with this privacy policy.

Data Protection Officer
Mr. Santhosh Kumar Karuvari is our Data Protection Officer.

Changes to This Policy
We may update this policy from time to time by revising this page. This policy was last updated in December 2024.

INFORMATION WE COLLECT

We may collect the following information:

  • Personal Details: Full name, address, and contact information, including email address.
  • Other Relevant Information: Information related to client surveys or requests.

We collect personal information in the following ways:

  • When you submit an enquiry or request information about our services.
  • When you engage with us for professional legal services (e.g., instructions or legal consultations).

We may also collect anonymous information, such as IP addresses, using analytics tools, cookies, and web logs. For more information on cookies, please visit www.allaboutcookies.org. This information is used to improve the services you experience on our website.

PERSONAL DATA WE COLLECT IF YOU INSTRUCT US

When you instruct us for legal services, we may collect additional personal information, including but not limited to:

  • Your full name, address, and contact details.
  • Information for identity verification (e.g., date of birth, passport, proof of address).
  • Electronic contact details (e.g., email address, mobile phone number).
  • Financial details relevant to your legal matter (e.g., credit checks or source of funds for property transactions).

HOW AND WHY WE USE YOUR PERSONAL DATA

We can only use and process your personal data under data protection law (GDPR – Article 6), for lawful reasons such as:

  • Compliance with legal obligations: To comply with legal and regulatory requirements.
  • Performance of a contract: To provide legal services to you.
  • Legitimate interests: For example, using external auditors or assessors related to our professional accreditations or services.
  • Clear consent: Where you have given us explicit consent to process your data.

WHO WE SHARE YOUR PERSONAL DATA WITH

We may share your personal data with the following third parties:

  • Professional advisers, such as barristers, medical professionals, accountants, or other experts, whom we instruct on your behalf or refer you to.
  • Third parties necessary to carry out your instructions, such as mortgage providers, H.M. Land Registry, or Companies House.
  • Credit reference agencies.
  • Our insurers and brokers.
  • External auditors and assessors, e.g., in relation to our cyber essentials and Lexcel accreditations.

We only allow service providers to handle your personal data if we are satisfied that they take appropriate measures to protect it.

WHERE YOUR PERSONAL DATA IS HELD

Your personal data may be stored in our offices and at third-party agencies mentioned above, as well as within secure digital storage systems.

HOW LONG WE KEEP YOUR PERSONAL DATA

We retain your personal data for as long as necessary for the purposes outlined in this privacy policy. Reasons for retaining data may include:

  • Responding to any queries, complaints, or claims.
  • Showing that we treated you fairly.
  • Compliance with legal record-keeping requirements.

We will not retain your data for longer than necessary.

WHAT WE DO WITH THE INFORMATION WE GATHER

We may use the information we collect to send you updates about our services, promotions, or legal news. However, you will need to subscribe to receive such information, and you can change or delete your subscription preferences at any time.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. Once you leave our site via these links, we cannot control or accept responsibility for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

CONTROLLING YOUR PERSONAL INFORMATION

You have the right to request details of the personal information we hold about you, in accordance with data protection laws, such as the General Data Protection Regulation (GDPR). To request a copy of your data or correct any inaccuracies, please contact our Data Protection Officer at:

Email: office@skksolicitors.com

You also have the right to request erasure, restriction of processing, or to object to the processing of your personal data.

RIGHT TO COMPLAIN

If you are not satisfied with how we handle your personal data, or if you have any concerns regarding a Data Subject Access Request, you may lodge a complaint with the Information Commissioner’s Office (ICO) via their complaint procedure at https://ico.org.uk/make-a-complaint.

DISCLAIMER
The content of this website is for general information purposes only and is not intended as legal or professional advice. SKK Solicitors accepts no liability for any inaccuracies or reliance on the information contained on this website. Please contact us directly for legal advice specific to your circumstances.