Refund Policy

Refund Policy – SKK Solicitors

At SKK Solicitors, we maintain a clear and transparent refund policy. Please note the following terms:

1. No Refunds Once Engaged:
   We do not issue refunds once an engagement letter has been sent, and/or disbursements have been paid, or a liability for disbursements has been incurred.
2. Refund Conditions:
   If you request a refund of some or all of the funds paid, we will deduct:

1. • Direct costs incurred by us.
   • Fees for work completed up to the date of your refund request.
   • Any applicable VAT, disbursements, or other costs incurred in line with your instructions.

3. Requesting a Refund:

1. • To request a refund, please contact your solicitor or the person handling your matter.
   • Your solicitor/caseworker will review the request and refer it to our accounts team for assessment.

4. Processing Time:
   Refunds approved by the accounts team will be processed via bank transfer within 28 working days of the agreement.